Location:
.
Aurora
Etobicoke
Georgetown
Kitchener
Mississauga
Scarborough
Toronto
Whitby
Date of Visit:
Month
01
02
03
04
05
06
07
08
09
10
11
12
Day
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
,
Year
2024
Time of Visit:
.
Before 11am
Between 11am – 15:00
Between 15:00 – 18:00
After 18:00
Receipt Number:
Question
Responses
1)
Which products were you shopping for?
(Please check all that apply)
Annuals - Flowering/Vegetables/Herbs
Houseplants
Nursery Stock / Perennials
Patio Furniture & Accessories
Garden Supplies
Home Décor & Accessories
Fashion Boutique
Planters and Pots
2)
Did you find what you came in for?
.
Yes
No
If no, did our staff provide an alternative or offer to source the product(s) for you?
.
Yes
No
If yes, please explain:
3)
Which services are you aware of that Sheridan Nurseries offers? (Please check all that apply)
Custom Container Design
Custom Ordering
Delivery
Planting
Landscape Design – At Home and In-store
Free seminars & Demonstrations
Little Diggers Kid's Program
Gift Cards
Fundraising
Gift Registry
On Line Ordering
Curbside Pick Up and Delivery
Free Repotting
Personal Shopping
Cottage Country Delivery
Buy With Confidence Guarantee
Free Plant Food
Website - Online Gardening Resources and More!
4a)
Please rate the helpfulness of our staff:
.
Exceeded Expectations
Met Expectations
Below Expectations
4b)
Did you encounter an employee that went above and beyond?
.
Yes
No
If yes, we would love to hear about them. Please elaborate:
5)
Please rate your overall experience:
.
Exceeded Expectations
Met Expectations
Below Expectations
6)
Please comment on your experience (your comments provide valuable insight):
7)
On a scale of zero (unlikely) to ten (very likely), how likely would you be to recommend us to friends or family?
0
1
2
3
4
5
6
7
8
9
10
8)
Which other garden centre or home improvement retailer do you shop at?
9)
How did you hear about Sheridan Nurseries:
(Please check all that apply)
Radio
Television
Newspaper
On-line – website
On-line Social Media
Flyer
Drive-by
Word of Mouth
Other
10)
What did you like best about shopping at our store?
Please explain:
11)
What made you choose us today over other retailers?
Please explain:
12)
How likely are you to purchase products at our store again?
Please explain:
13)
What products would you like to see us carry, that we currently do not?
Please explain:
Thank you for your feedback. We value your opinion and will use this information to improve your next Sheridan Nurseries experience.
Please click on the submit button for your chance to win a $250 Sheridan Nurseries Gift Card.
Name:
Email address:
Phone number:
Postal code:
Gender:
.
Male
Female
Prefer Not To Answer
Age Range:
.
Before 1950
1950 – 1959
1960 – 1969
1970 – 1979
1980 – 1989
1990 and after
Household Income:
.
<$50,000
$50,001 – $74,999
$75,000 - $99,999
$100,000 – $124,999
$125,000 - $149,999
$150,000 and above
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(i.e exclusive promotions and event invitations)
.
Yes
No
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