A: The amount that you get paid is all
dependant on the assignments that you perform. There are 4
types of evaluations:
An evaluation with a Shopper Fee. (You get paid to
perform the assignment.)
An evaluation with a Shopper Fee and a Reimbursement
Fee. (You get paid to perform the assignment and you get
to purchase an item and get reimbursed (partly or fully)
for it.
And evaluation only with a Reimbursement Fee.
An evaluation that you pay only part of the fee for.
(50% off of Vacation, train travel, etc.).
The more complicated or involved an assignment is, the
higher the fee that you'll receive. An evaluation can pay
anywhere between $5 and $100, depending on the type (Restaurant,
Hotel, Retail, Fast Food, etc.).
A: SQM has many different types of available
assignments. We have Retail, Restaurant (Fine Dining, Fast
Food, Family, Bar), Hotels, Car Rental, Travel, Banking, Attractions,
Grocery and more. The types of assignments that we offer vary
all the time, but we certainly have a lot of variety, and
the best part is that it keeps getting better!
A: After completing and submitting the
application form, please allow us time to process it. As
you
can appreciate, SQM receives a high volume of applications
each day. If there are positions available in the area that
you work or reside, you will be contacted by our Shopper
Resources staff. If there are no vacancies at the time of
your application,
your application will be kept on file for up to 18 months,
and you may be contacted as assignments become available.
A: SQM performs Mystery Shops all over
the world. We're a company that continues to grow! As a result,
while we may not have a lot of work in your area right now,
we're always expanding so chances are that we will have more
work there soon. Unfortunately we can't be more specific than
this. If you get hired, it means that there is work available
in your area.
There's another factor to consider here as well. Even if
there are a lot of assignments available in your area, you
aren't guaranteed to get all of them. Check out "How
do I get assigned shops?" for more clarification here.
Chances are that you won't be the only Mystery Shopper in
your area. Others will be requesting assignments too. There
is a limit to the amount of requests a given assignment
can have. Therefore we encourage our Shoppers to enter their
web account as often as possible (every day or every other
day) to see what is available in their area.
A: Once you become a Mystery Shopper, you
are able to request assignments. SQM will not assign anything
to you unless you request it. The process of getting assignments
is explained clearly in our SQM Orientation Manual. Here is
an excerpt from the manual:
We put assignments into our online system. It's up to
you to decide which ones you would like to perform, and
then apply for them. The most suitable candidate will be
given the assignment.
How do I become a "suitable candidate", (a.k.a.
How do I get assignments?)
Read the instructions for every assignment and perform
the applicable Comprehension Reviews. Only apply for the
assignments that you are willing and able to complete. Perform
your evaluations within the correct date/time frames. Provide
a good amount of detail.
Write in full sentences, using proper grammar and punctuation.
If you are contacted by SQM for follow-up regarding an assignment,
respond quickly. Make your way through the STEP program
(minimum of STEP 2 is required after you've been with us
for 3 months).
A: Mystery Shopper's are contract employees.
Having said that, there are people out there who have made
Mystery Shopping a full-time position. These are highly reliable,
detail-oriented people who perform Mystery Shops for a number
of different Mystery Shopping companies. By being dependable,
following instructions, and by being reliable, these people
manage to get enough work from companies like SQM to make
it a full-time job.
Due to the Shopper rotation that SQM uses (we won't send
the same Shopper into a location month-after-month), we
do not make any guarantees to any Shoppers about getting
consistent work.
A: There are assignments which will instruct
you to put out some money initially, but these same assignments
will typically reimburse you up to a certain amount. For example,
if you are doing a restaurant evaluation, you will pay for
the meal using your money and will receive a certain amount
back, based on the assignment guidelines.
A: Once you become a Mystery Shopper,
you will be able to volunteer for assignments. If you get
an assignment
and perform it as per the Assignment Instructions and SQM
standards, you can then invoice SQM for the work you completed
(through our online system). You'll then receive your payment
shortly after invoicing us.
The payment guidelines are explained very clearly within
the website, once you become a Mystery Shopper.
A: You get paid once you submit an invoice
to SQM. Here is an excerpt from our Shopper website:
"The invoices are to be submitted by the 5th of
the month following the month the shops are completed.
The cheques/direct
deposits will be processed between the 25th and 30th of
the month. [Ex. if you complete three assignments in September,
your cheque is issued and processed between the
25th and 30th of October (providing that we have received
a web submitted invoice).]"
A: Please contact your Shopper Resources
coordinator either by calling us at (416) 444-4491 or 1-800-866-2624,
or by emailing your coordinator at sqm@sqm.ca.
A: If you don't remember your Shopper
Code, contact your Shopper Resources coordinator either
by calling us at (416) 444-4491 or 1-800-866-2624,
or by emailing your coordinator at sqm@sqm.ca.
If you remember your Shopper Code, but not your Password,
click on "Forgot Password" from our main website
page.
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